Customer training

Get a great start with automated customer onboarding

Create personalised learning paths to guide your customers through the onboarding stage. Have a low touch approach with a high touch feel and offer your customers a great start by helping them get to first value quickly.

Perfect integration for a seamless experience

Integrate bugle with your product or website enabling a seamless user experience for your customers, and with your customer management system to increase efficiency and unify reporting. These are 7 training platform integrations that will boost your business.

Make low touch feel like high touch with video

With a video-first approach, you can make your customer onboarding and training feel human and offer the same standard of training to all customers, without taking time from your customer care teams, that can focus on other success-related activities.

You can also make the most of all the other different training content formats available: pdf documents, html files, quizzes, challenges, surveys, assessments, Q&A, student feedback, note-taking and other cool training possibilities.

Offer personalised certificates to your customers

Offer personalised certificates to your customers that successfully complete your academy’s courses to increase their commitment and product usage, while keeping them engaged. Everyone likes to be rewarded and recognised!

Digital Learning Services

Our Digital Learning Experiences team can help you develop great customer training courses and programmes, being it for onboarding or continuous training. From product training to skills that will help your customers make the most of your product, you'll find the best solution for you within our digital learning services.

Usage based subscription

Don't worry about your growing number of customers, or how many people in your customers' organisation need access to training. 

You can have an annual subscription based on training hours instead of active licenses or number of users. What's important is that your customer get the training they need to increase usage, be engaged and satisfied, and always find the help they need in your customer academy.