You know how important customer onboarding is and how it plays a crucial part in both getting your customers to first value quickly and starting a long-lasting relationship.

A great video training course starts with great planning. If you manage to get the first steps of creating a course right, you are sure to have a better result. In this article, you will find the best practices and tips to create the best possible structure for your course, and a course structure template to make it easier for you.

As the last quarter of the year approaches, one of the most common (and important) questions in any business is: “What should we take into consideration as we define our strategic plans for next year?”

Marketing, Sales and Customer Success are the 3 stages of the same process working to attain a shared goal – getting and retaining happy customers. However, in many companies the customer facing teams still work in silos instead of working together. There are many benefits to team up and here are some ideas on how to do it.

The recording day can be very stressful for the presenters, especially if they are shy, have little or no experience, or are working with you for the first time. This guide will help them feel more comfortable and know what to do and what to expect on the day before, and day of the recording. 

One of the steps of a great training programme is to prioritize the course production pipeline in an effective and efficient way. This template will help do that.

It is highly unlikely that you will have all the budget and resources you need to create at once every course in your training roadmap at once. This is why knowing how to prioritize your course production pipeline is so important.

In this guide, you will find the 7 steps you need to take to set up an effective and efficient Customer Training in your company. 

Our digital learning solutions team has put together a handy step by step guide that outlines the 8 steps you need to follow to create an effective video training course.

This is the final step of your video training creation journey: course set up and deployment. After going through the previous 7 steps, where you’ve prepared, created and gathered all the elements, your course is now ready to be published! In this article, see what you´ll need to do, to assemble and publish all your content outputs and launch your video training course.