Learn how to create and deliver great customer onboarding training and transform your customers into brand ambassadors.
When time is of the essence, there are some things you can do to quickly go from having no course to having an amazing, professional looking course.
A great digital training platform will allow you to easily create, manage and report on your customer, partner and team training. But it will also allow to integrate with other software to increase efficiency, productivity, agility, data management, reporting, or simply to offer a smoother experience to your audience. Here are the top integrations you should consider to give your business a boost.
Every year, we create the training trends guide to keep you up to date with what’s happening in the corporate training world and so you can prepare your plans to stay in the forefront of what your customers, partners and employees are expecting from your training activities.
Planning, budgeting, reporting, defining new goals, strategising. For most of us, the last quarter of the year is a time for reporting and reflecting on what was done, what went well, and what needs to improve. And, on the other hand, to plan for the future, overcome new challenges, define new goals and prepare for a successful year.
In this article, you can find out how a digital academy can help you achieve your new set goals, overcome challenges, and drive success, whether you work in Marketing, Sales, Customer Success, Partner Management and Operations, or Human Resources.
Some products are simpler to explain than others. Whether it’s due to its complexity, its underlying technology, the related concepts, or a higher level of innovation, sometimes you need to go one step further in terms of education for both demand and lead generation and to increase product usage and customer retention.
You already know that training your staff, your customers and your partners will positively impact your business results. In this article, we will list some of the metrics you want to be looking at when assessing the value of your training initiatives, and what KPIs directly link training to corporate success.
Regardless of numerous benefits of training, managers are being pushed to do more with less money and fewer resources. In this article, we will look at how to prove the value of learning initiatives over its costs, as well as different ways to ensure that you can get more bang for your buck when it comes to training.
Integration offers many benefits, especially in terms of productivity, efficiency and reporting. This includes being able to integrate your training platform seamlessly with your other key tools like your CRM, PMP, Marketing Automation platform, Customer Management tools and so on.
If your sales strategy successfully integrates educational content, and your sales reps understand they can be helpful and knowledgeable instead of “salesy”, the entire sales process can become shorter and more effective. Also, educational content can help you build trust and a great relationship with your customers.