Bugle Demo Request

Follow us on social media

Is your product difficult to explain?

Some products are simpler to explain than others. Whether it’s due to its complexity, its underlying technology, the related concepts, or a higher level of innovation, sometimes you need to go one step further in terms of education for both demand and lead generation and to increase product usage and customer retention.

Read More
Some products are simpler to explain than others. Whether it’s due to its complexity, its underlying technology, the related ...

Read More

2 Ways to Make your Customer Onboarding Scalable

Onboarding is a crucial time in your relationship with your clients as it creates the ground in which you plant the seeds for a long and fruitful relationship - when done well. Doing it right is no easy feat, as it is usually very time consuming for your Customer Success team and when your company is growing this can lead to a few challenges, namely, scalability.

Read More
Onboarding is a crucial time in your relationship with your clients as it creates the ground in which you plant the seeds for a ...

Read More

How to align customer training with customer success ...

When you create your customer training strategy, it is important to make sure your customer success goals are aligned with your training programme. This article will help you understand why this approach makes sense and how to make the most of this alignment.

Read More
When you create your customer training strategy, it is important to make sure your customer success goals are aligned with your ...

Read More

How to create the course production pipeline for your ...

Creating a dedicated learning academy for your customers has a double purpose. On the one hand you can teach users how to make the most out of your product or service with product and skills training, making them expert users. And you know that expert users are more likely to remain loyal customers and be valuable brand ambassadors. On the other hand, by sharing high-quality industry-related content you are adding significant value to your brand and positioning your company in the market, attracting more leads, and generating more sales.

Read More
Creating a dedicated learning academy for your customers has a double purpose. On the one hand you can teach users how to make ...

Read More

How to set up the perfect Customer Onboarding Training ...

You know how important customer onboarding is and how it plays a crucial part in both getting your customers to first value quickly and starting a long-lasting relationship.

Read More
You know how important customer onboarding is and how it plays a crucial part in both getting your customers to first value ...

Read More

How to reduce Time to Value with an online Customer ...

Time to value (TtV) is a valuable business metric: it describes the amount of time it takes for your customer to get actual value from using your product. In other words, it is the time it takes your customer to experience the value they were promised.

Read More
Time to value (TtV) is a valuable business metric: it describes the amount of time it takes for your customer to get actual value ...

Read More

How to make the case for a Customer Academy

Many customer success leaders find themselves in a situation in which they have to convince others of the benefits of using training for customer retention, satisfaction and engagement. In this article, we will give you some pointers on how to convince the leadership team to invest in a customer academy.

Read More
Many customer success leaders find themselves in a situation in which they have to convince others of the benefits of using ...

Read More

The courses you need for great customer onboarding

Customer Onboarding is a crucial time for your customers’ success as it can set the tone in terms of product adoption, usage, satisfaction and relationship with your brand and product. One of the questions we get asked frequently is: what makes a great onboarding training programme. Here’s the answer.

Read More
Customer Onboarding is a crucial time for your customers’ success as it can set the tone in terms of product adoption, usage, ...

Read More

How to create the perfect user guide for SaaS

Are you a digital trailblazer that works with a software as a service (SaaS) product? Have you been navigating the realms of app integration, organic growth and cloud reliability? Are you ready to take on the challenge of creating the perfect user guide for your product? Then this article is for you.

Read More
Are you a digital trailblazer that works with a software as a service (SaaS) product? Have you been navigating the realms of app ...

Read More

How your customer academy provides insights about ...

Have you realized that your customer training academy is a valuable source of customer feedback? This article will delve into this topic and help you understand the usefulness of your learning academy in gathering customer insights.

Read More
Have you realized that your customer training academy is a valuable source of customer feedback? This article will delve into ...

Read More