We may know since Ancient Greece that the “only constant in life is change”, a quote attributed to Heraclitus. Even so, no one will argue that change is hard for most people. Human beings are creatures of habit: we tend to dislike change because it interferes with our sense of autonomy and it can make us feel we’re about to lose control.
The bugle platform has plenty of interesting features to help you be more efficient and effective in onboarding, training and sharing knowledge with your customers, partners or team. Considering all the different features available, we decided to share seven of our favourites that, if you are not using yet, you are missing out.
In this article, we will look at the top five red flags that can lead to customer churn. For each of these red flags, we will share practical tips that customer success managers can use to mitigate them, as well as valuable insights on how to combat churn throughout the entire customer journey.
Shortening the sales cycle is always a top goal for marketing and sales teams, however, it is one of the hardest KPIs to impact. In this article, we will share how you can use educational content to reduce this time to customer period, while also collecting all the other benefits of this solution.
This is a question that everyone who manages or is building an academy should be asking. In this article, we’ll focus on the three most decisive areas you should be analysing in order to make sure your audience and your company is getting the most of your academy.
Every year we share with you the 10 bugle blog articles that performed the best. Tips to reduce churn, moving your sales playbook to a digital academy or setting up your own studio for under 1.550€. These are just 3 of the top 10 topics with more engagement in the bugle blog this year. Check out the top 10!
The storyboard is a key component of the process to create a video training course efficiently. In this article, we are sharing some guidelines and pro tips to help you design the perfect storyboard for your training videos - every time.
If you follow us on social media, you know all about the #bugleTeamTips. Every Friday, we have a different suggestion from the bugle team. Great travel ideas, funny board games, handy apps, posh articles, tons of books… With so many super creative tips in hand, we decided to dive into this pool of great options and help you out with Christmas gifts ideas for some of the special people in your life. Ready? Let’s go!
There is no sales rep in the world who can hit the ground running as soon as they start in a new job. In fact, a recent study by Accenture* suggests that 42,5% of sales reps take ten months or longer to become productive enough to contribute to company goals.
You know how important customer onboarding is and how it plays a crucial part in both getting your customers to first value quickly and starting a long-lasting relationship.