One of the most common misconceptions about video training is that it is too expensive to produce videos with professional quality. In this article, you can see an example of a set of equipment for under 1.500€, that you can easily assemble and disassemble as needed in a quiet room, to record high quality training videos.
If you are yet to be convinced that training your leads, customers, partners, associates and internal staff is a worthwhile investment, here are eight quantifiable ways that training will directly impact your business metrics and will help you build a bullet-proof case for implementing an academy.
A good user experience (UX) in your training platform is crucial to a better learning experience, engagement and overall success of your training programme.
The time to make plans for next fiscal year(s) is a busy time for companies: in addition to the wrap-up reporting that takes place, you also need to create or adjust your overall strategy. This makes it the perfect time to build a case to add training as part of your strategy – especially for marketing, sales and customer success.
Did you know that there are proven ways to make your training more effective and engaging? And did you know that these techniques are all-encompassing when it comes to your audience, meaning that they are applicable to customers, partners and employees alike?
You can create a great role-play video with real actors or animated characters, but no role-play video can work the way you intend it to without a fair amount of planning, some brainstorming and an effective script.
As the last quarter of the year approaches, one of the most common (and important) questions in any business is: “What should we take into consideration as we define our strategic plans for next year?”
Have you realized that your customer training academy is a valuable source of customer feedback? This article will delve into this topic and help you understand the usefulness of your learning academy in gathering customer insights.
Marketing, Sales and Customer Success are the 3 stages of the same process working to attain a shared goal – getting and retaining happy customers. However, in many companies the customer facing teams still work in silos instead of working together. There are many benefits to team up and here are some ideas on how to do it.
Screencasts are one of the most popular and interesting ways of showing people how to use software and digital applications. They are also quite handy when we want to show how to follow a procedure that involves different stages.