Clients buy your product to serve a purpose, usually related to being successful at doing something.
This is not achieved just by knowing how to use your product. Your product is the tool that will help your customers do what they need to do, for sure. However, what will interfere with your customers' ability to be successful? What do they need to know how to do to get the best results?
Onboarding is a crucial stage of your company’s relationship with a customer. In fact, it is so important that it’s many times a factor in customer churn when not done right. More than food for thought, the questions you should ask is: Is my customer onboarding programme effective? Is it helping my customers be successful using my product / service?
If you’re reading this article, chances are, you’ve already thought about implementing an online Academy but felt demotivated to do so when you started to plan for costs and resources. When we think of eLearning, our minds usually default to courses assembled by professionals with experienced presenters recording a deeply thought-out script in a studio; or beautifully animated courses with professional narrators adding the much-needed human touch. These productions are costly and time consuming, which puts them out of reach when budget is a concern.
But what if I told you that you don’t need these high-level productions to start building an engaging and successful eLearning Academy?
We all know that this pandemic was a turning point for understanding the power of digital. The challenge now is embedding this concept in companies, as a whole: in recruitment, onboarding, training, communication, processes, customer relations, the way we deliver services.
I’m a learning experience designer, a millennial one. I don’t know what “cringe” is and I still wear skinny jeans. My job is to design visual assets that bring online courses to life. I'm always concerned about making interesting and useful training videos, that aren’t boring and appeal to the majority. I’ve learned a lot from my senior instructional designers and project managers, and I began to understand and appreciate all the eLearning best practices.
After so long closed at home we are all ready for vacations! Hot months are here and there's nothing better than choosing a destination to “escape” from the walls we've seen every day for months!
We have great news! You can now record Loom videos in your bugle platform and use them as course chapters.
The world is constantly evolving but, sometimes, there are unexpected triggers that force us to change faster. The 2020 pandemic made us change our standards and rely even more on technology and digital means. In the learning industry that brought some distress, especially regarding the conversion of in-person training to online delivery.
Make your reading chapters easier to read, more engaging and effective. Using documents as course chapter content isn’t as straightforward as you may think. Follow along as I break down the best practices of using reading content in your courses.
The North Star is a guiding light that helps navigation wherever you are on Earth, to reach your destination. As this star lies directly above the Earth’s Northern Pole, it is a steady point of reference in the night. In business, the North Star has exactly the same purpose: to be a guide to keep both leadership and team focused on the right direction to achieve success and growth.